Software Engineer, Private Cloud Enablement
/ USAA
JUN 2023 : PRESENT
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Re-architected the team's proprietary Ansible module and HTTPAPI
plugin for the Dell PowerFlex Manager API, delivering
version-agnostic compatibility (v4+). The unblocking capability
for a major datacenter buildout, now used across every playbook in
the collection.
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Built a fully automated rack-finalization pipeline cycling OS and
BMC credentials from build to production across compute and
storage services, eliminating manual credential handling.
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Designed and shipped a datacenter power monitoring platform
carrying colocation provider data through Prometheus to Grafana on
OpenShift: live visibility into facility power, temperature, and
capacity.
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Hardened the platform for production: secrets migrated to Conjur,
typed src/ layout, mypy, a 63-test suite.
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Developed AI agent skills generating import-ready Jira issues from
natural language; authored the enterprise packaging standard for
reusable agent skills.
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Mentored engineers inside and beyond the team. Promoted April 2026
and joined the Automation Community of Excellence.
Infrastructure Engineer II / USAA
NOV 2020 : JUN 2023
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Designed batch search and data-retrieval applications for the
Nlyte DCIM platform.
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Built power analytics applications: per-rack utilization heatmaps,
circuit density distribution, projected utilization, yearly
trends. Informed datacenter rightsizing decisions.
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Systematically automated toil out of datacenter operations. Work
that earned promotion into the Private Cloud Enablement
engineering team.
Datacenter Operations Tech II / Cyxtera
JAN 2017 : NOV 2020
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Designed procedures and automation tooling for routine operations
in a Tier 3 datacenter, cutting SLO times by 50%.
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Led a high-security team dedicated to sensitive client projects.
Datacenter Operations Engineer
/ CenturyLink
JAN 2015 : JAN 2017
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Engineered datacenter solutions ground-up for a dedicated
high-security client: system migrations, hardware upgrades at
scale, documentation standards built from scratch.